FAQs

Frequently Asked Questions

Hocking Hills Family Fun Center has been a staple of the gateway into Hocking Hills for years, but is now under new ownership! We are so excited to take over and are completing a number of exciting renovations! The full scope of changes will take time, but rest assured we are focused on creating an improved experience for all of our guests. With the change of ownership, if there are any booking issues, please email us at info@hockinghillsfun.com, and we will get them taken care of right away. Our office hours are as shown at the footer of this website, during which we accept your calls, but sending us an email 24/7 will get a quicker response.

  • The camping season is April 14-October 31 annually.
  • Our quiet hours are strictly enforced, 10pm-8am daily. After hours, in an emergency, please contact 911.
  • Go Karts are no longer available as we make room for the World's Largest Inflatable Bounce House.
  • Mini Golf is new and improved, ready for the 2025 season.
  • The beach area changes regularly based on water levels, including its quality. This is natural and out of our control.
  • Pets are $50 per pet.

Lodging Policies

  • Speed limit 5 mph
  • Firewood must be purchased in store – no outside wood allowed
  • Campsite check in 12pm, check out 10am
  • Cabin check in at 2pm, check out 10am
  • Treehouse check in at 4pm, check out 10am
  • Parking limited to 2 cars per site
  • Campsites and Primitive Cabins are for 2 people – additional campers are an additional fee
  • Each site can accommodate up to 6 people
  • Quiet hours 10pm-8am enforced
  • Do not move fire rings or picnic tables
  • River beach area warning – no lifeguard on duty, swim at your own risk
  • Children under 12 must be supervised by an adult
  • Trash pickup at 10am - failure to clean up campsite results in cleaning fee
  • Alcohol must be contained to your own campsite
  • Pets not allowed on beach, must always be leashed and cleaned up after
  • No firearms, fireworks, ATV’s, unauthorized visitors or parties allowed – results in immediate eviction with no refund

Refund Policy

Primitive Cabins and Riverside Campground Only

  • 30 DAYS OR MORE = FULL REFUND OR STORE CREDIT WHICH MUST BE USED IN PERSON, OR A GIFT CARD GOOD FOR ONE YEAR (Full refund does not include finance charge).
  • 15-29 DAYS PRIOR = 50% REFUND OR STORE CREDIT WHICH MUST BE USED IN PERSON, OR A 50% GIFT CARD GOOD FOR ONE YEAR.
  • 14 DAYS OR LESS = NO REFUND OR GIFT CARD

Hocking Hills Treehouse Resort

  • 95% of prepayments made are refundable when cancellation is made 60 day(s) before arrival or earlier. 45% of prepayments made are refundable when cancellation is made 30 day(s) before arrival or earlier. Cancellations made after this period are non-refundable.

 

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